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Welcome to our member feedback webpage! Medicaid and the Medicaid Member Engagement Committee (MMEC) want to know what you think is working well and what could be improved with ND Medicaid. We invite our members and their caregivers to share thoughts and suggestions. See opportunities to share feedback below.
Listening Session
A listening session is an open invitation to share your thoughts, ideas, and advice on specific topics with an agency that facilitates a program. Often, a listening session will help determine which topics a focus group needs to explore more deeply.
We invite you to help make North Dakota the healthiest state in the nation! Inform ND Medicaid and the Medicaid Member Engagement Committee (MMEC) by telling us what you think is working well and what could be improved with ND Medicaid.
Join our virtual listening session from 3-4:30 p.m. CT on Tuesday, May 6, 2025. Register for ND Medicaid's Virtual Listening Session.
Follow the registration link to Microsoft forms and complete the registration form. You will receive an invite with a Microsoft Teams link. Place this event in your calendar or use the link on May 6 at 3 p.m. to attend.
Partner Promotional Toolkit
More information coming soon!
Surveys
A survey is a set of questions that can be answered without sharing who you are. This gives you the freedom to feel like you can share your opinions honestly and without reaction from the survey producer.
More information coming soon!
Partner Promotional Toolkit
More information coming soon!
Focus Groups
A focus group is an invite-based experiences where you can share your thoughts, ideas, and advice on specific topics with an agency that facilitates a program. A focus group discusses specific topics more in-depth than a listening session. Often, a listening session will help determine which topics a focus group needs to explore more deeply.
More information coming soon!
Partner Promotional Toolkit
More information coming soon!
This page is a place for you to give us your general feedback about ND Medicaid. If you are needing help with your ND Medicaid coverage, contact:
- Customer Support Center, Monday-Friday, 8 a.m. - 5 p.m. CT
- Phone: 866-614-6005 or 701-328-1000
- 711 (TTY)
- Fax: 701-328-1006
- Mail: Customer Support Center
P.O. Box 5562
Bismarck ND 58506
- Email: applyforhelp@nd.gov
- In person: Visit a human service zone office. Find one near you.
For more information on Medicaid member engagement or to share your feedback about our Medicaid member materials, email: medicaidmembers@nd.gov.