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Welcome to our member feedback webpage! Medicaid and the Medicaid Member Engagement Committee (MMEC) wants to connect with more of our members. We want to know what you think is working well and what could be improved with ND Medicaid. This page will share current opportunities for members to share feedback.  

Member Feedback Opportunities

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Member Feedback Opportunities

We invite you to help make North Dakota the healthiest state in the nation! 

Medicaid and the Medicaid Member Engagement Committee (MMEC) want to connect with our current and recent members, member caregivers and those who support our members. 

Inform the MMEC and ND Medicaid by telling us what you think is working well and what could be improved with ND Medicaid. 

Join our listening session from 3-4:30 p.m. on May 6, 2025 at 121 University N. in Fargo, ND or virtually with Microsoft Teams

More information coming soon!

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This page is a place for you to give us your general feedback about ND Medicaid. If you are needing help with your ND Medicaid coverage, contact:

  • Customer Support Center, Monday-Friday, 8 a.m. - 5 p.m. CT
    • Phone: 866-614-6005 or 701-328-1000
    • 711 (TTY)
    • Fax: 701-328-1006
    • Mail: Customer Support Center 
      P.O. Box 5562 
      Bismarck ND 58506
  • Email: applyforhelp@nd.gov
  • In person: Visit a human service zone office. Find one near you.

For more information on Medicaid member engagement or to share your feedback about our Medicaid member materials, email: medicaidmembers@nd.gov