North Dakota uses a Self-Service Portal (SSP) for Medicaid, SNAP, CCAP, TANF and LIHEAP.
What information do I need to apply for benefits/complete my review online?
For more information on what is required for Medicaid, SNAP, CCAP, TANF and LIHEAP programs, please reference the Application for Assistance Guidebook.
What file sizes, file types and file names can be uploaded?
File sizes greater than 0 KB and up to 10 MB are accepted.
Supported file types include: BMP, DOC, DOCX, GIF, JPEG, JPG, PDF, PNG, TIF, TIFF, TXT, XLS, and XLSX. Trusted Partners may upload MP3, MP4, and WAV files for telephonic signatures.
File names must be 80 characters or less in length and can only contain letters, numbers, spaces and special characters (- _ ( ) . ,).
Are there alternate ways to submit documentation outside of the Self-Service Portal upload?
Yes. You may send documents related to your case either by email, fax or mail via the Customer Support Center.
Contact the center at:
Email: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506
How can I appeal my denied application?
View the information on client rights and appeals.
How do I reset the password to my account?
To resolve issues with your account and/or password, click here.