Welcome Medicaid Members!
Welcome to your Medicaid member engagement and resources webpage! Here, you can access your SSP, find help, learn about your coverage, and engage with ND Medicaid.
I built this page just for you to better understand and connect to Medicaid. Building this webpage is only one small part of my work. I also:
- Share news
- Encourage member engagement
- Improve communications
- Collect general feedback
- Connect with members
I have lived in ND since 2014 and have been employed by the state of North Dakota since 2021. I come to Medical Services with my own lived Medicaid coverage experience. I work to serve the great people of ND using their feedback to leave an impression on Medicaid. If you would like to connect with me, please email me at medicaidmembers@nd.gov
-Jen Sheppard
The Self-Service Portal (SSP) is your online space to complete a review, update your information, view details about your case, report changes, upload documents, and view notices.
Medicaid Member Handbook
Medicaid Member News
Faces of Medicaid
Member Resources
For more information on Medicaid Member Engagement or to share your feedback about our Medicaid Member Handbook:
Email: medicaidmembers@nd.gov