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What is SNAP?

The Supplemental Nutrition Assistance Program (SNAP) provides nutrition benefits to supplement the food budget of lower-income families so they can purchase healthy food and move towards self-sufficiency. Households or individuals with low income who meet certain requirements may be eligible for assistance based on income limits.

How do I receive and use my benefits?

Benefits are issued on EBT cards and can only be used to buy food products at participating:

  • Grocery stores
  • Farmers markets 
  • Other USDA-approved vendor

Learn more about EBT cards

Want to learn how to stretch your food budget?

The Family Nutrition Program (FNP) helps you use your SNAP benefits to make better food choices on a budget.

Learn more

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How do I apply for SNAP?

Before you apply, please read the Before You Apply for SNAP document. This gives a brief overview of the information needed, why certain questions are asked, information about citizenship and immigration status and your rights and responsibilities.

If you need help applying, a Great Plains Food Bank SNAP Outreach Coordinator can help you complete an application. Call 855.405.0000 or email SNAP@greatplainsfoodbank.org for assistance.

If you have other questions about SNAP, contact the Customer Support Center

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Apply Online

Submit an application in the Self-Service Portal (SSP).

Apply online

Apply Locally

Print an application and return it to the Customer Support Center or in person at your local Human Service Zone office.

Print an Application

Apply by mail

Submit a request to have an application mailed to you and return it to the Customer Support Center.

Request an application

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You can use the SSP to apply online, complete a review and much more for SNAP and other financial help programs. Getting started is easy.

  1. Click here to go to the SSP.
  2. Create a North Dakota login. If you already have one, you can skip this step.
  3. Link your case to your North Dakota login.

If you need help, videos and step-by-step instructions can be found on the SSP Help page.

If you need help applying, a Great Plains Food Bank SNAP Outreach Coordinator can help you complete an application. Call 855.405.0000 or email SNAP@greatplainsfoodbank.org for assistance.

The Customer Support Center can also help you with the following:

  • report changes to your case
  • answer questions about your case or programs

This is also where you will send documents related to your case either by email, fax or mail.

Contact the center at:
Email: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006 
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506

If you need help using the SSP, find videos and step-by-step instructions on the SSP Help page.

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Information and Resources

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Brochure: 

Policy Manual:

Flyers:

  • Flyer - NDWORKS - SNAP Statewide Voluntary Employment & Training Opportunities program. For more details about NDWORKS, contact the Customer Support Center.

Reports:

  • Quarterly Budget Insight: This report includes caseload and expenditure data for selected programs within the N.D. Department of Health and Human Services.

SNAP expands your ability to eat a variety of foods. The Family Nutrition Program (FNP) helps you use your SNAP benefits to make better food choices on a budget. With FNP you can learn how to:

Increase Healthy Foods

  • Cook easy and delicious recipes at home.
  • Make half your plate colorful fruits and vegetables.
  • Read labels to make half your grains whole grain.
  • Make the switch to fat-free or low-fat (1%) dairy.


Save Money on Healthy Foods

  • Plan meals ahead of time and make a grocery list.
  • Use leftovers and planned overs in delicious ways.
  • Compare “Unit Prices” to find the best buy.
  • Buy fruits and vegetables in season.

The Supplemental Nutrition Assistance Program Education (SNAP-Ed) is available to SNAP recipients through NDSU Extension Service’s Family Nutrition Program. Please see www.ag.ndsu.edu/foodwise for more information.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.

Submit your completed form or letter to USDA by:

  1. Mail: U.S. Department of Agriculture
    Office of the Assistant Secretary for Civil Rights
    1400 Independence Avenue, SW
    Washington, D.C. 20250-9410;
  2. Fax: (202) 690-7442; or
  3. Email: program.intake@usda.gov.

This institution is an equal opportunity provider.

To report suspected SNAP fraud, call the Fraud Hotline at (701) 328-2332 or email dhseap@nd.gov.

Information on reporting suspected SNAP fraud or other SNAP-related scams is online at https://www.fns.usda.gov/snap/fraud.

Alerts:

  • USDA wants of scam targeting SNAP recipients.
    • Be aware of a scam using texting to obtain your personal information. The text might say you were chosen to receive food stamps or SNAP. If you do not know if a request for information about SNAP is real or not, contact your local SNAP office.
    • NEVER share personal information with individuals or organizations that you do not know. Personal information includes your social security number, bank information, or SNAP electronic benefits transfer card or PIN number.
    • If you think the text is a scam, do not reply at all. Just DELETE it.
    • Visit: USDA Notice
  • SNAP clients be aware of unknown individual/organization using COVID-19 to request confidential information:

View the EBT webpage by clicking here.

Download: EBT Client Handbook

Download: Helpful EBT Tips

Visit: AARP Benefits QuickLINK

SNAP Retailer Locator - Find stores where you can use your SNAP EBT card to buy food. Click on Select Locations and type in county or city information to find USDA-approved vendors in your area, or use the map tool.

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What other programs can help me?

HHS may be able to offer additional support.
Other programs you may qualify for include health care, child care assistance, housing and utility help.

Find other programs.

Who can help me apply or answer questions about SNAP?

For help applying, questions about eligibility, or your existing case, contact the Customer Support Center:

Email: applyforhelp@nd.gov
Phone: 1.866.614.6005 or 701-328-1000; 711 (TTY)
Fax: 701.328.1006 
Mail: Customer Support Center P.O. Box 5562 Bismarck ND 58506

If you would like in-person help visit your local human service zone office.


State Office Contact Information:

Economic Assistance Policy Division
Supplemental Nutrition Assistance Program
600 E Boulevard Avenue, Dept. 325
Bismarck ND 58505-0250

Phone: (701) 328-2332
Toll-Free: (800) 755-2716
ND Relay TTY: (800) 366-6888
Email: dhseap@nd.gov

Submit an appeal request online.