Employment Advisor

As an Employment Advisor, you will be responsible for providing comprehensive support to job seekers, assisting them in their journey to secure meaningful employment opportunities. Through in-person visit, phone calls, and email correspondence, you will assess clients' employment needs, strengths, skills, interests, career goals, and areas for development. You will provide advice, guidance on resume writing and interview preparation, guidance on navigating the jobsnd.com website and on filing unemployment insurance claim (if needed), Labor Market Information, directing to training opportunities, services, and other resources, ultimately helping clients achieve success in the job market. You will also provide administrative service support including, but not limited to, data entry and processing incoming/outgoing mail.

Minimum Qualifications

To be considered for this position, you must:have a high school diploma plusat least four (4) years of work experience performing administrative, customer, or employment services duties that involved providing information and assistance to customers within an organization that offers a variety of products or services. Work experience normally includes receiving and analyzing information, determining the available solution(s), and assisting or directing customers in implementing and completing necessary steps to resolve issues or satisfy inquiries.Related college-level course work may be substituted for the work experience requirement on a year-for-year basis.

Preferred Qualifications

Employment Advisors possess a diverse set of skills to effectively support job seekers in their career development and job search efforts. The preferred candidate will have outstanding customer service skills, communication and listening skills, assessment skills, attention to detail, as well as the ability to create a supportive and inclusive environment where all clients can feel valued and understood, regardless of their background, skillset, experiences, and perspectives.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

All application material must be received online through the ND PeopleSoft System on or before 11:59 p.m. on the closing date and must include:Resume (must clearly explain how you meet the minimum qualifications)Indicate beginning and ending dates of employment or years served in the roleIndicate type of education, if applicable (e.g., Associate's, Bachelor's, Masters and area of study)Cover letterCopy of college transcript (if applicable)Three professional referencesApplications will be scored based on a 100-point candidate questionnaire to be considered for interviews. It is very important to be thorough and detailed on all your application materials.Applicants claiming ND veteran's preference must submit documentation proving their ND residency and eligibility under North Dakota Century Code 37-19.1. Refer to https://www.veterans.nd.gov/benefits-and-services/veterans-preference-nd/documentation-required-applicant for required documentation to upload.Job Service North Dakota does not provide sponsorships.For more information or if you need accommodation or assistance in the application or selection process, contact Raeann Schmitcke, Human Resource Officer, at raeannschmitcke@nd.gov or 701-328-2840. TTY users may use Relay North Dakota at 711 or 1-800-366-6888.Learn more about Job Service North Dakota at https://www.jobsnd.com/

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.